In case the item/s delivered do not conform with the item/s ordered, Blue Moon Coffee will replace the item/s and shoulder the shipping fee provided the following are met:

• The coffee pouch is not yet opened.
• Official and delivery receipt can be provided
• Request/concern is lodged within 7 days from date of receipt

 In the event that you are missing an item from your order or if you have other concerns, please contact our Customer Support via Facebook/Instagram (@bluemooncoffee.ph) or email us at orders@bluemooncoffee.ph